Retail has traditionally revolved around human interaction, with staff engaging customers when they are looking for products, processing purchases and then dealing with returns if they are necessary.
Effective Oct. 22, online retailer Amazon has raised the minimum order size to get free shipping up to $35, a $10 hike from the $25 mark the company has observed for the past decade, Multichannel Merchant reported.
Customers don't like to pay for shipping, and several studies have even indicated that shipping expenses and the delay between ordering a product and receiving it are the two top reasons why some people would rather shop at a brick-and-mortar store.
In eCommerce, the ability to process and manage orders efficiently is crucial, not only to customer satisfaction, but to your bottom line as well. With consumers accessing your products from multiple channels and on various technology platforms, the need for an intelligent, automated order management system is more important than ever. Your order management system […]
