[Infographic] How to meet the omnichannel order fulfillment challenge
When retailers think about omnichannel order fulfillment, the complexities of all the different order, delivery, and return options may come to mind. With retailers molding their business to better serve customers whenever and wherever, it has never been more important that retailers have deployed order management software to facilitate turnaround time and better utilize all available resources.
However, many retailers are not optimizing omnichannel fulfillment as they should. They do not have the visibility needed to succeed, nor do they have the ability to utilize cross-channel locations quickly and effectively. Supply chains have grown so complex that as many as 65 percent of retailers believe they will have to completely rethink their supply chain design in the next few years simply because they are not operating as efficiently as they could be. For example, 38 percent of leading retailers cannot accurately determine the optimal location to fulfill an order.
By implementing order fulfillment solutions that use pre-determined logic and algorithms to quickly identify the best location to fulfill orders, merchants can not only get customers their purchases more quickly but also in the most cost-effective manner. Check out the infographic below to learn how to map your way to cross-channel success.
> Discover what makes a great OMS in The Ultimate Guide to Selecting an Omni Channel Order Management System