The Internet of Things brought radical new changes to businesses across a variety of industries, and the retail sector is one of them. While there was a bit of hesitation when it came to integrating this technology, with some businesses not sure about how these tools would function or whether they would generate a meaningful […]
While same-day shipping has yet to become the norm, more people are willing to pay extra to receive an item the same day they purchase it from an online retailer.
In the past, retailers treated each channel as its own specific entity - an online site might as well have been managed by a completely different brand than the physical store.
Retailers are always looking for ways to improve the return and exchange process to not only serve customers more effectively, but also to reduce the costs of adding items back into circulation.
