As a retailer, you've likely been there before - an eager customer places an order on your website, wanting their product to come in as soon as possible. You go to have their order pulled from your inventory to ship it out, only to struggle to find the product, or find out that your courier is unable to meet the timeline you've promised.
Consumers no longer pursue the old, linear shopping path-to-purchase model. Technology influences consumers’ behaviors and has become integrated into their lives. In Retail TouchPoints’ Executive ViewPoints, SalesWarp CEO David Potts explains: “The customer wants ubiquity, the ability to be everywhere. From her cell phone to the desktop to an in-store visit, today’s customer seeks an […]
For the average online retailer, the demand for a comprehensive, robust Omnichannel Order Management System has never been higher. This white paper will address the 9 critical components retailers must evaluate when selecting an omni channel order management.
Shipping is a critical component to a retail business, especially when selling online. As an online retailer, you know this. To reach new customers and to keep current customers happy, at times, you may have to absorb the cost of shipping. “It’s the cost of doing business,” you say. So how can you ship smarter […]
