Category: Order Management

Order Management 101

Order Management

An advanced order management system is now the new retail imperative. But what exactly is an order management system? An order management system is primarily designed to enable a business to execute orders they receive in an efficient and cost-effective way. It becomes the backbone of your multi-channel retail operation and the driving force that […]

10 Common Mistakes Retailers Make When Going Omnichannel

GUEST POST FROM OUR PARTNER, BIGCOMMERCE Click, click, click: that’s the sound of another successful purchase. From a consumer’s point of view, we are in the golden age of retail. With just the click of a few buttons, shoppers have infinite possibilities on what they can ship directly to their door, meaning more freedom—and motivation—than […]

From Legacy To Cloud

Q: What’s your advice for a multi-store retailer who’s looking to replace their legacy retail management software? A: Your customers expect an omnichannel experience – the ability to browse all channels, including retail, website, and mobile. Often, legacy systems have difficulty scaling. Most of these legacy systems possess limited and restrictive integration methods; as a […]

Omnichannel Retail Dramatically Complicates Order Management

Order Management

As the retail industry grows and changes, it’s imperative retailers keep up with fundamental marketplace shifts. One such key marketplace dynamic is omnichannel retailing. Omnichannel retailing means providing a seamless, continuous customer experience across any device or location a customer wishes to shop from. Customers now expect, even demand, a seamless and consistent shopping experience […]