After a record-breaking holiday season – consumers spent more than $12.8 billion on online sales – retailers are still in holiday mode that doesn’t end until early March, when holiday returns finally end. A drawn-out returns process can poison the customer experience and the bottom line. Putting returns back on the shelf promptly is a […]
An advanced order management system is now the new retail imperative. But what exactly is an order management system? An order management system is primarily designed to enable a business to execute orders they receive in an efficient and cost-effective way. It becomes the backbone of your multi-channel retail operation and the driving force that […]
GUEST POST FROM OUR PARTNER, BIGCOMMERCE Click, click, click: that’s the sound of another successful purchase. From a consumer’s point of view, we are in the golden age of retail. With just the click of a few buttons, shoppers have infinite possibilities on what they can ship directly to their door, meaning more freedom—and motivation—than […]
Q: What’s your advice for a multi-store retailer who’s looking to replace their legacy retail management software? A: Your customers expect an omnichannel experience – the ability to browse all channels, including retail, website, and mobile. Often, legacy systems have difficulty scaling. Most of these legacy systems possess limited and restrictive integration methods; as a […]
