Perfecting the online returns process
A flexible and accommodative return policy can be just as important to winning customers as free shipping and other perks.
A flexible and accommodative return policy can be just as important to winning customers as free shipping and other perks.
Digital shopping carts are commonly used across eCommerce websites and are effective tools to encourage customers to buy multiple items. However, it isn't uncommon for shoppers to place multiple items in their cart and then close out of your website, leaving you high and dry.
Even when it comes to products that are non-perishable, shipping can be a touchy subject. By extension, direct-to consumer food merchants are tasked with an even more difficult challenge.
Ineffective shipping processes can make or break sales.