Serving customers in the post-purchase stage
Many retailers like to think of the purchase as the final step of the sales process, but for many, it is but one single phase.
Category: Order Management
CPGs leverage eCommerce channels to bolster sales
Many consumer product good brands, which include manufacturers of consumable products such as soap, paper towels, razor blades and other similar items, have traditionally been sold in physical stores just because of the nature of the products.
Amazon Kiva robots bolster order fulfillment
Effective order fulfillment has always been the cornerstone of successful eCommerce operations.
[Infographic] How to meet the omnichannel order fulfillment challenge
When retailers think about omnichannel order fulfillment, the complexities of all the different order, delivery, and return options may come to mind. With retailers molding their business to better serve customers whenever and wherever, it has never been more important that retailers have deployed order management software to facilitate turnaround time and better utilize all available […]