Omnichannel fulfillment can be a margin killer
Many retailers are investing heavily in the omnichannel experience, however, for most sellers, it is still a learning process.
Many retailers are investing heavily in the omnichannel experience, however, for most sellers, it is still a learning process.
Order fulfillment is not a perfect practice, as much as merchants wish it were.
Order management systems bring a lot of value to the table for merchants, allowing them to simplify the way they deal with orders across all channels (digital or physical) and fulfillment locations (brick-and-mortar stores or warehouses).
Customers are increasingly using a variety of sales avenues to make retail purchases, from brick-and-mortar stores and direct mail catalogs to online websites and mobile apps.OK i