Operating a competitive eCommerce business is complex, with merchants having to deal with a number of different tasks, ranging from inventory management to customer service. It's a labor-intensive and time-consuming job, and is often difficult to perform with a limited amount of resources.
Category: Omnichannel Commerce
Today I’d like to share with you some of the challenges and solutions for managing multi-channel strategic information, highlighted in an article written by Mikael Lyngsø. Challenges: Ensuring the right product is available at the right place and at the right time across multiple channels. In order to sustain a competitive advantage, retailers need to […]
Last week I wrote a blog about the different types of marketplaces that are available for businesses to generate additional revenue. This week I would like to talk about the evolution of a business in relation to multi-channel management. All businesses that sell on multiple stores and marketplaces have to come to terms with the […]