The shift from multi-channel to omnichannel commerce is one of the biggest transformations a growing business can make. However, too often, companies hesitate to expand, not because they don’t see the value, but because they don’t know where to start. If that sounds familiar, you’re not alone. The good news? There’s a clear path forward, […]
Split shipments occur when a single customer order is fulfilled in multiple packages, often shipped from different warehouses or on different days. It can speed up delivery but usually increases operational costs and complicates logistics. For eCommerce brands and retailers, split shipments pose a serious challenge: how to maintain profitability without compromising customer satisfaction. Split […]
Today’s customers don’t just shop in one place. They discover products on Instagram, check prices on Amazon, visit your website, and might still walk into a store to make the final purchase. That’s the new normal—and it’s why terms like “multi-channel” and “omnichannel” are often thrown around. But when it comes to omnichannel vs. multichannel, […]
As retailers continue to adopt new solutions, they often become entangled in a web of disconnected systems—a phenomenon known as tech sprawl. This unchecked expansion can lead to reduced productivity and fragmented customer journeys. Integrated solutions can make a huge impact on retailers, helping consolidate their fragmented systems. Why Should Retailers Care? Tech sprawl is […]
