Category: Industry Insight

Crowdsourcing: a Cheap and Effective Way to Grow Your Online Business

Industry Insight

Most owners of an online business, or indeed any business, have a limited amount of capital with which to develop and publicize their new enterprise. Using that finite monetary resource efficiently and effectively is the biggest challenge for any new company. Compromising on quality is not an option if you wish to succeed. You have […]

Turning Your Customers into Advocates for your Brand

Industry Insight

Scoring the buzz designers, brand managers, and business strategists continuously pursue isn’t easy. The important thing is getting consumers who adopt a brand to actively advocate a brand. Some companies convince customers not only to use their products but to adopt their brands organically: their brand is an industry standard, it’s part of the popular […]

Intelligent Back-End Processes Can Reduce Shopping Cart Abandonment

Industry Insight

For small online retailers, shopping cart abandonment can be frustrating and potentially threatening to sales goals. Learning why people abandon shopping carts can reveal operational inefficiencies that can be improved. Look at the infographic created by Milo below to see some of the reasons consumers abandon their purchases. (via Econsultancy.com)

Using Twitter to Increase Customer Engagement

Industry Insight

More online stores and Ecommerce businesses are using Twitter to connect and interact with customers. To effectively manage your Twitter campaign, you need a tool to keep up with followers, steer clear of spam, or know if your Twitter engagement is paying off in ways that are meaningful to your business. Here’s a list of […]