Reverse logistics becoming crucial to customer satisfaction
It's not uncommon to see the disclaimer "all sales are final" hanging on a sign in a brick-and-mortar store or in the fine print on an online marketplace.
Category: Industry Insight
Retail atmosphere and shopping experience setting retailers apart
Why do people go shopping where they do?
Retail trends that are changing the retail industry
The retail industry is changing rapidly. The rise of the Web and mobile devices have made it possible for shoppers to engage retailers regardless of where they are, whether in the comfort of their own homes, commuting or anywhere else.
New Technologies are a hurdle for B2B retailers
Technology has been influencing the direction of the retail industry significantly over the past two decades, particularly with the rise of the Internet and eCommerce operations.