Omni channel revolves around your customers
Many retailers are devoting so much time and resources into implementing omnichannel strategies that they are forgetting about one of the core pillars of retail: Customer service.
Category: Industry Insight
Small Retailers and eCommerce Challenges
As eCommerce and mobile commerce sales continue to grow, more and more retailers are trying to win a slice of the pie. Thanks to online marketplaces like Amazon and eBay, and widely available ecommerce technology, starting an online retail business is easier than ever before. That also means it’s more competitive than ever. Let’s take […]
Understanding consumer buying behavior a top retail challenge
Buying behaviors are mysteries that many consumers are still trying to figure.
Listening to customers is key to a successful retail business
Customers are critical to the success of a retail business.