Category: Industry Insight

New EMV Chips May Slow Down Shoppers

Industry Insight

Major retailers and retail specialists warn that merchants unprepared for new payment technologies may fall behind this holiday shopping season, as recent changes to credit cards could slow down the checkout process for consumers. EMV chips are changing the way customers pay The more secure chip-based EMV cards are the payment card industry’s attempt to tackle […]

Consumer spending this holiday season to be driven by technology

Industry Insight

According to a survey released by the National Retail Federation, consumer spending this holiday season will be up from last year in all categories, reaching the highest levels in the survey’s 14-year history. Consumer spending this holiday season to increase Shoppers are anticipated to spend more than $800 during the holidays this year, with approximately […]

Why Data Visibility is Vital to Omnichannel Success

Industry Insight

Information can be used by retailers in a variety of ways, but offering data visibility across the organization is vital to omnichannel success. With retailers expanding to a variety of new channels, gaining information about customers and creating detailed profiles has never been easier. Yet at the same time, many merchants still are not using […]

Rampant DDoS attacks illustrat​e why multichannel eCommerce is pivotal

Industry Insight

Online has quickly become the primary reta​il channel for many sellers. The barrier to entry is incredibly low compared to operating offline stores, particularly with the advent of online marketplaces that allow retailers to sell their goods to wide audiences in a matter of clicks. However, an effective multichannel eCommerce approach is vital to the […]