GUEST POST BY NIGEL STEVENS, SEO & CONTENT MARKETING, BIGCOMMERCE Deciding that it’s time to choose a new ecommerce platform is no small undertaking. This is your business we’re talking about here, and the platform it’s built on has a significant impact on not just your day-to-day activities, but your overall well-being. If you’re thinking […]
Successful retailers know that quality customer service is a necessity. They value the truth of this quote from Steve Jobs: “You’ve got to start with the customer experience and work backward toward the technology – not the other way around.” These retailers understand the importance of easily verifying – and restocking – inventory with few […]
GUEST POST BY RYAN GILMORE, MARKETING MANAGER – ZOEY We’ve just started a new year and I’m willing to bet you have some pretty big resolutions related to your business. Q1 is a great time to evaluate strategies for improving operational efficiency, reducing your operating costs and growing your sales. It depends on how your […]
After a record-breaking holiday season – consumers spent more than $12.8 billion on online sales – retailers are still in holiday mode that doesn’t end until early March, when holiday returns finally end. A drawn-out returns process can poison the customer experience and the bottom line. Putting returns back on the shelf promptly is a […]
