You’ve heard it time and time again: the world of retail is changing – fast. Ecommerce isn’t just a way to shop; it’s the way to shop. Omnichannel commerce is no longer an option; it’s a necessity. Fast shipping doesn’t mean 2-3 days, it means same day. Why? Modern retailers have limited control of what, […]
GUEST POST BY JOHN DAVIS, CEO OF NOTICE AND COMMENT (N&C) Many retailers are aware of the value in mining “structured” data from business spreadsheets, to obtain useful intelligence about their operations and customers. Fewer are familiar with the wealth of insights to be elicited from “unstructured” data such as email and social media, using […]
GUEST POST BY NIGEL STEVENS, SEO & CONTENT MARKETING, BIGCOMMERCE Deciding that it’s time to choose a new ecommerce platform is no small undertaking. This is your business we’re talking about here, and the platform it’s built on has a significant impact on not just your day-to-day activities, but your overall well-being. If you’re thinking […]
Successful retailers know that quality customer service is a necessity. They value the truth of this quote from Steve Jobs: “You’ve got to start with the customer experience and work backward toward the technology – not the other way around.” These retailers understand the importance of easily verifying – and restocking – inventory with few […]
