Author: Imani Gibbs

How To | Build Customer Loyalty

Video

 Want to learn more about customer loyalty and how to turn first-time buyers into loyal customers? Watch our latest video to discover proven strategies. Learn more about maximizing Customer Lifetime Value in our blog. Have questions about customer management? Contact us

Is Last-Mile Delivery Sustainable?

Last-mile delivery is the final phase of the delivery process where packages go from warehouses to doorsteps. With customers demanding quicker fulfillment when online shopping, ensuring a swift final delivery has become a make-or-break factor in gaining and retaining their loyalty. However, the question looms: Is last-mile delivery a sustainable solution for retailers in the […]

The Impact of Livestream Commerce

Industry Insight

Livestream shopping has emerged as a new dynamic retail experience, transforming the way consumers engage with products and brands. Originating in China, this phenomenon gained substantial success, reaching an estimated $500 billion in products sold via livestream in 2022. The format’s unedited, live nature adds momentum and energy, fostering engagement as hosts respond to real-time […]

Simplifying Fulfillment With Smart Order Routing

Thinking about expanding your business? Multi-location fulfillment is a solution for scaling up your business as your customer orders grow. Incorporating multiple fulfillment centers increases your storage capacity and bridges the gap between products and customers, enhancing the overall shopping experience. However, managing multiple locations can become a logistical nightmare.  You need to juggle questions […]