When retailers think about omnichannel order fulfillment, the complexities of all the different order, delivery, and return options may come to mind. With retailers molding their business to better serve customers whenever and wherever, it has never been more important that retailers have deployed order management software to facilitate turnaround time and better utilize all available […]
In three weeks I will hop on a train in Baltimore, bound for New York and the National Retail Federation’s annual Expo & Convention. Nicknamed ‘Retail’s BIG Show,’ this is definitely one of the biggest and most influential gatherings in retail, known for hi-tech demonstrations and a bird’s eye view of where the industry is […]
Omni Channel Pain Point No. 3 December 2014 Omnichannel retailing…we’ve heard this term over and over this past year and it really comes down to one core deliverable…a seamless customer experience. But how do you begin to deliver this in an industry that has been turned upside down by technology, processes and, above all, by […]
Omni Channel Pain Point No. 2 November 2014 Over the past year, product information management has become a common pain of retailers expanding to new sales channels. And not just B2C channels; B2B product management is one of the most complex areas to handle since retailers can be distributing to a wide variety of other […]