How To Optimize Order Fulfillment
Order management is a complex process made extra challenging by the fact that retailers are dealing with more channels through which they sell goods.
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Shipping costs affecting number of abandoned shopping carts
Abandoned carts are an unfortunate reality of eCommerce operations. Sometimes, people just don't want to follow up with a purchase they've initiated.
Reverse logistics becoming crucial to customer satisfaction
It's not uncommon to see the disclaimer "all sales are final" hanging on a sign in a brick-and-mortar store or in the fine print on an online marketplace.
Retail atmosphere and shopping experience setting retailers apart
Why do people go shopping where they do?