The importance of omnichannel choreography
Fulfilling online orders was not always the complex challenge it is today.
Fulfilling online orders was not always the complex challenge it is today.
People hate waiting. Whether it is for food at a restaurant, a program or movie to finish downloading, in line at a retail store or for a product ordered online, people get impatient quickly.
Many retailers like to think of the purchase as the final step of the sales process, but for many, it is but one single phase.
Many consumer product good brands, which include manufacturers of consumable products such as soap, paper towels, razor blades and other similar items, have traditionally been sold in physical stores just because of the nature of the products.