What is a Distributed
Order Management System?

A Guide to Distributed Order Management Software

Click on Any Question Below to Learn More!

1. What is a Distributed Order Management System (DOMS)?
2. How does Distributed Order Management Software Work?
3. What is the difference between Distributed OMS and OMS?
4. Why do Brands Need Distributed Order Management Software?
5. Who Should Use Distributed Order Management Software?
6. What are the Benefits of DOMS?
7. What Features Do I Look for When Choosing a DOMS?
8. Is Distributed Order Management Software Scalable?
9. Does a Distributed Order Management System Offer Fast Processing?
10. Can DOM Software Have Customizable Workflows?
11. What Is the Best DOM Software With Advanced Reporting Features?
12. Does a Distributed Order Management System Integrate With CRM Systems?
13. Is Distributed Order Management (DOM) Software Compatible With eCommerce Stores, Including Shopify?
14. Does Distributed Order Management Software Integrate with Inventory and Fulfillment?
15. What Is the Best DOM Software With Accounting Integration?
16. Does the DOM System Support Order Orchestration?
17. Does DOM Software Include Automated Order Routing?
18. What Is the Best DOM Software for Real-Time Order Tracking?
19. Is Distributed Order Management Software Compatible With Magento?
20. Does DOM Software Offer Inventory Management Features?
21. Does Distributed Order Management Offer Supply Chain Visibility?
22. Does Distributed Order Management (DOM) software integrate with ERPs?

What is a Distributed Order Management System (DOMS)?

Distributed Order Management Systems (DOMS) manages and orchestrates the entire order fulfillment process across multiple sale channels, inventory locations, and fulfillment centers. It ensures that customer orders are fulfilled efficiently, considering factors like product availability, shipping costs, and delivery times.

How does Distributed Order Management Software Work?

Distributed order management software works by synchronizing e-commerce platforms and physical storefronts, enabling customers to buy online and pick up their purchases in-store. It merges orders from the same customer to combine shipping and minimize costs. DOMS accelerates and streamlines order processing, and it allows businesses to compare rates from various shipping partners to find the most cost-effective options while meeting delivery deadlines.

What is the difference between Distributed OMS and OMS?

“Traditional” Order Management Systems primarily focuses on automating tasks related to order processing such as handling transactions, communicating with customers, and providing services. Distributed order management builds on this foundation by incorporating advanced order routing and rule-based logic to determine which fulfillment location is best equipped to fulfill each customer’s order.

OMS works well for retailers with simple operations (i.e. a single sales channel and 1-2 fulfillment locations). On the other hand, distributed order management systems cater to retailers with extensive fulfillment networks and multiple sales channels, including omnichannel, multi-brand, international operations, and more complex fulfillment.

Why do Brands Need Distributed Order Management?

Brands need distributed order management to tackle various challenges in today’s omnichannel retail environment. Retailers often face difficulties managing relationships with multiple suppliers and tracking product data. A distributed order management system streamlines these processes, helping retailers efficiently manage orders and inventory.

Retailers with multiple warehouses or extensive SKU portfolios also benefit from distributed order management, which consolidates data across all sources, including 3PL warehouses and drop shippers. This system creates a centralized hub for real-time access to data, reducing the risk of disconnected systems and ensuring smooth operations. As a result, brands can manage their data more effectively and adapt quickly to emerging challenges.

Who Should Use Distributed Order Management Software?

Not all retailers need advanced order management tools. For brands that operate with a single sales and fulfillment channel and have no plans to grow, a traditional OMS is the most budget-friendly choice. DOMS are more advantageous for brands that meet one or more of the following criteria:

• Selling on multiple channels such as marketplaces, apps, stores, and affiliates.
• Managing fulfillment and returns across diverse locations including stores, warehouses, and third-party logistics providers (3PLs).
• Providing easy customer experiences such as automated returns, preorders, backorders, and custom orders.
• Struggling to scale or grow due to inefficient or manual inventory, returns, or fulfillment processes.
• Relying on spreadsheets for transactions, returns, or fulfillment management.
• Employing sophisticated business processes and tech stacks, including ERPs, fraud prevention, loyalty programs, tax management, and various payment type.
• Facing challenges with cross-channel inventory accuracy and visibility.
• Needing to automate capacity, proximity, priority, and other fulfillment routing rules.

What are the Benefits of DOMS?

The benefits of using a distributed order management system (DOMS) include comprehensive control and real-time visibility of the supply chain, allowing retailers to manage orders and inventory more efficiently. With DOMS, businesses can centralize and streamline all order fulfillment processes, including split orders and cost-effective shipping across multiple channels. This leads to more efficient workflows, increased productivity, and higher profitability.

DOMS also improves the customer experience by providing a unified view of inventory and suppliers, enabling businesses to anticipate and respond to unexpected scenarios. Cloud-based DOMS offers global visibility of inventory, seamless integration with 3PLs and international warehouses, and network-based solutions for intelligent forecasting and process automation. As a result, businesses can achieve higher sales velocity, better risk management, and greater sustainability.

What Features Do I Look for When Choosing a DOMS?

When choosing a distributed order management system (DOMS), you should look for several key features:

• Inventory Visibility: The system should offer a centralized, real-time view of inventory levels across all sales channels and locations. This helps you make informed decisions on inventory allocation and order fulfillment, leading to better management and cost control.
• Order Management: Look for the ability to manage orders from various sales channels— such as e-commerce, physical stores, and marketplaces—in a centralized system. This ensures efficient order processing and enhances customer satisfaction.
• Fulfillment Optimization: The system should provide algorithms that optimize order fulfillment, taking into account factors like inventory availability, shipping costs, and delivery times. This can help reduce costs and improve delivery efficiency.
• Customer Experience: A DOMS should provide real-time information on product availability and delivery times, enabling you to manage customer expectations and improve satisfaction, leading to repeat business and referrals.
• Integration: Ensure the system integrates seamlessly with other platforms such as warehouse management, transportation management, and customer relationship management systems. This integration streamlines operations and provides a comprehensive solution for sales and fulfillment.
• Decision Making: The system should offer data-driven insights and recommendations to guide inventory allocation and order fulfillment decisions. This leads to improved operational efficiency and increased revenue.
• Scalability: Choose a system that can scale with your business, accommodating growth and evolving needs. This ensures the system remains effective as your organization expands..

Is Distributed Order Management Software Scalable?

Yes, SalesWarp offers scalable distributed order management (DOM) software that grows with your business. It is designed to handle increasing order volumes and expanding sales channels efficiently, ensuring that as your business scales, the software can accommodate the higher demand without compromising performance. This scalability is crucial for businesses experiencing rapid growth or seasonal fluctuations, as it allows for seamless expansion and contraction of resources based on current needs. The platform’s flexible architecture supports additional features and modules as your business requirements evolve, making it a future-proof solution for distributed order management.

Does a Distributed Order Management System Offer Fast Processing?

Yes, SalesWarp provides a distributed order management system with fast processing. The software is optimized to ensure quick and efficient order handling, which improves fulfillment speed and enhances customer satisfaction. By automating various steps in the order management process, such as order verification, inventory checks, and routing to the most suitable fulfillment centers, the system minimizes delays and errors. This level of efficiency not only accelerates order turnaround times but also reduces the operational workload on staff, allowing them to focus on more strategic tasks.

Can DOM Software Have Customizable Workflows?

Yes, SalesWarp offers DOM software with customizable workflows, allowing businesses to tailor order processing and inventory management workflows to fit their specific operational needs. This flexibility ensures that businesses can implement processes that align with their unique requirements, such as specific approval steps, custom inventory allocation rules, or unique customer service protocols. Customizable workflows also help businesses adapt quickly to changes in market conditions or operational strategies, providing a competitive edge in dynamic environments.

What Is the Best DOM Software With Advanced Reporting Features?

SalesWarp is one of the best DOM software’s with advanced reporting features, providing detailed analytics and insights into various aspects of order management, inventory levels, customer behavior, and sales trends. These comprehensive reports enable businesses to identify bottlenecks, optimize operations, and make data-driven decisions to enhance efficiency and profitability. The advanced reporting capabilities also support forecasting and strategic planning by providing real-time data that reflects current operational performance.

Does a Distributed Order Management System Integrate With CRM Systems?

Yes, SalesWarp distributed order management system integrates with CRM systems. This integration helps businesses manage customer interactions more effectively and maintain consistent communication across all channels. By synchronizing customer data and order histories between the DOM and CRM, businesses can provide personalized service and quickly resolve issues.

Is Distributed Order Management (DOM) Software Compatible With eCommerce Stores, Including Shopify?

Yes, SalesWarp’s Distributed Order Management (DOM) software is compatible with Shopify and other popular eCommerce platforms like Adobe Commerce (Magento), BigCommerce, and more. This compatibility ensures seamless integration for efficient order management and fulfillment across multiple online sales channels. By centralizing order data from various eCommerce platforms, SalesWarp enables businesses to maintain a unified view of all sales activity, improving inventory management, order processing, and customer service.

Does Distributed Order Management Software Integrate with Inventory and Fulfillment?

SalesWarp’s distributed order management software includes inventory and fulfillment integration, providing real-time visibility into stock levels across multiple locations, helping businesses optimize inventory management and reduce the risk of stockouts or overstock situations. The software also automates order routing to the most suitable fulfillment centers based on factors such as inventory availability, location, and delivery speed.

What Is the Best DOM Software With Accounting Integration?

SalesWarp is the best DOM software with accounting integration. SalesWarp’s solution allows businesses to synchronize order and financial data with accounting platforms like QuickBooks and more. This integration streamlines financial reconciliation processes, reduces manual data entry errors, and ensures that all financial records are accurate and up to date. By automating the flow of financial information, businesses can better manage cash flow, monitor financial performance, and comply with accounting regulations.

Does the DOM System Support Order Orchestration?

SalesWarp’s DOM system supports advanced order orchestration capabilities, which allow businesses to manage complex fulfillment processes and automatically route orders to the most appropriate warehouse or store location. Order orchestration helps optimize the fulfillment process by considering factors such as inventory levels, shipping costs, delivery times, and customer preferences, ensuring that orders are fulfilled in the most cost-effective and timely manner possible.

Does DOM Software Include Automated Order Routing?

Yes, SalesWarp DOM software with automated order routing optimizes fulfillment by directing orders to the best fulfillment center based on criteria such as inventory availability, location, and delivery speed. This automated process reduces the time and effort required to manually route orders, minimizes shipping costs, and improves delivery times, thereby enhancing overall customer satisfaction. Automated order routing also supports scaling operations by efficiently managing a high volume of orders across multiple locations.

What Is the Best DOM Software for Real-Time Order Tracking?

SalesWarp is the best DOM software with real-time order tracking, allowing businesses and customers to monitor order status throughout the fulfillment process, ensuring transparency and timely updates. Real-time tracking features enable businesses to proactively manage any issues that may arise during fulfillment, such as delays or stock shortages, and keep customers informed of their order’s progress. This level of visibility helps improve customer trust and reduces the volume of customer inquiries related to order status.

Is Distributed Order Management Software Compatible With Magento?

Yes, SalesWarp’s distributed order management software is compatible with Magento (now Adobe Commerce), providing seamless integration for managing orders, inventory, and customer data across channels.

Does DOM Software Offer Inventory Management Features?

Yes, SalesWarp provides DOM software with inventory management features.These features enable businesses to track inventory across multiple locations, avoid stockouts and overstocking, and optimize stock levels to meet customer demand. The inventory management capabilities include real-time stock updates, automated replenishment alerts, and dynamic allocation rules, which help businesses maintain optimal inventory levels and reduce carrying costs.

Does Distributed Order Management Offer Supply Chain Visibility?

SalesWarp’s distributed order management software provides end-to-end supply chain visibility. This visibility allows businesses to monitor and manage the flow of goods from suppliers to customers efficiently. By providing a comprehensive view of the entire supply chain, the software helps businesses identify potential delays or disruptions, optimize logistics and transportation routes, and improve overall supply chain efficiency. Enhanced visibility also supports better collaboration with suppliers and partners, ensuring that all parties have access to real-time information.

Does Distributed Order Management (DOM) software integrate with ERPs?

Yes, SalesWarp Distributed Order Management (DOM) software integrates with ERP systems. This integration facilitates seamless data exchange and synchronization across various business functions, including finance, inventory, sales, and customer service. By integrating with ERP systems, businesses can maintain a single source of truth for all operational data, streamline processes, reduce data silos, and improve decision-making.